Find the right agency to contact for commonly asked Medicare related questions. Results shown are organized by topic.
You can always contact Medicare directly at... 1-800-MEDICARE (1-800-633-4227)
Claims & billing
Carrier
Blue Cross Blue Shield of Kansas
Questions regarding —
Claims & billing
Part B bills and services.
Toll free: (800) 633-4227
Fiscal Intermediary
Blue Cross Blue Shield of Nebraska
Questions regarding —
Claims & billing
Part A bills and services, hospital care, skilled nursing care, and fraud.
Toll free: (800) 633-4227
RHHI -- Regional Home Health Intermediary
Noridian Administrative Services
Questions regarding —
Claims & billing
Home health, hospice care, and fraud.
Toll free: (800) 633-4227
Complaints about my care or services
American Board of Medical Specialties
Questions regarding —
Complaints about my care or services
Finding out if a doctor is board certified.
Toll free: (866) 275-2267
Local: (312) 436-2600
American Hospital Association
Questions regarding —
Complaints about my care or services
Finding a voluntary list of patients' rights in a hospital.
Toll free: (800) 424-4301
Local: (312) 422-3000
College of American Pathologists
Questions regarding —
Complaints about my care or services
Finding out if the lab where your blood tests are sent is accredited or not.
Toll free: (800) 323-4040
Local: (847) 832-7000
Medicaid - Report Fraud
Department of Health and Human Services
Questions regarding —
Complaints about my care or services
Report Medicaid fraud and abuse.
Toll free: (800) 727-6432
Local: (402) 471-3549
Ombudsman
Dept of Health and Human Services of Nebraska - Division of Medicaid & Long Term Care
Questions regarding —
Complaints about my care or services
Obtaining information on nursing homes or resolving problems between nursing homes and residents or their families.
Toll free: (800) 942-7830
Local: (402) 471-2307
ESRD -- End-Stage Renal Disease Networks
ESRD Network #12
Questions regarding —
Complaints about my care or services
Where to submit a complaint about the quality of care I received from my kidney dialysis facility.
Toll free: (800) 444-9965
Local: (816) 880-9990
ESRD State Survey Agency
Health and Human Services of Nebraska - Regulation and Licensure Credentialing Division
Questions regarding —
Complaints about my care or services
Complaints about the quality of care in dialysis facilities.
Local: (402) 471-3651
Home Health Agency
Health and Human Services of Nebraska - Regulation and Licensure Credentialing Division
Questions regarding —
Complaints about my care or services
Home Health Care which is skilled nursing care and certain other health care services that you get in your home for the treatment of an illness or injury.
Local: (402) 471-3651
Nursing Home State Survey Agency
Health and Human Services of Nebraska - Regulation and Licensure Credentialing Division
Questions regarding —
Complaints about my care or services
Where to submit a complaint about the quality of life or quality of care inside a nursing home.
Local: (402) 471-3324
Center for Health Dispute Resolution (CHDR)
MAXIMUS Center for Health Dispute Resolution (CHDR)
Questions regarding —
Complaints about my care or services
Requesting external reviews of Medicare managed care denials.
Local: (585) 425-5210
Office for Civil Rights
Office for Civil Rights of Iowa, Kansas, Missouri, and Nebraska
Questions regarding —
Complaints about my care or services
Submitting a complaint about discrimination.
Local: (816) 426-7276
TDD: (816) 426-7065
General health & health conditions
American Association of Kidney Patients
Questions regarding —
General health & health conditions
Educational materials for people with kidney disease.
Toll free: (800) 749-2257
Local: (813) 636-8100
American Cancer Society
Questions regarding —
General health & health conditions
Finding information on cancer.
Toll free: (800) 227-2345
American Heart Association
Questions regarding —
General health & health conditions
Finding information on heart disease.
Toll free: (800) 242-8721
Local: (214) 570-2000
Español: (800) 242-8721
American Kidney Fund
Questions regarding —
General health & health conditions
Financial assistance and educational materials for people with kidney disease.
Toll free: (800) 638-8299
Local: (301) 881-3052
Español: (866) 300-2900
Internal Revenue Service
Questions regarding —
General health & health conditions
Obtaining materials/forms for income tax filing and how Medicare Savings Accounts can affect my income taxes.
Toll free: (800) 829-1040
National Cancer Institute's Cancer Information Service
Questions regarding —
General health & health conditions
Information on cancer treatments, clinical trails, alternative medicine, coping with side effects, and other cancer related information.
Toll free: (800) 422-6237
National Kidney Foundation, Inc.
Questions regarding —
General health & health conditions
Support groups and educational materials for people with kidney disease.
Toll free: (800) 622-9010
Local: (212) 889-2210
Health care facilities & services in your area
American Self-Help Clearinghouse
Questions regarding —
Health care facilities & services in your area
Finding specific health support groups in your area.
Toll free: (800) 367-6274
Local: (973) 989-1122
Eldercare Location
DC longterm care Ombudsman program
Questions regarding —
Health care facilities & services in your area
Finding necessary and convenient services that serve the elderly in their community.
Toll free: (800) 677-1116
Local: (202) 434-2120
State Hospice Organization
Hospice and Palliative Care Association of Nebraska
Questions regarding —
Health care facilities & services in your area
To find a hospice program in my area.
Local: (402) 477-0204
CHIP -- Children's Health Insurance Program
Nebraska Kids Connection
Questions regarding —
Health care facilities & services in your area
Health insurance programs to children whose families earn too much to be eligible for Medicaid, but not enough to purchase private insurance.
Local: (402) 471-6035
Primary Care Association
Primary Care Association of Iowa and Nebraska
Questions regarding —
Health care facilities & services in your area
Finding a Federally Qualified Health Center (FQHC) closest to me to help me lower my health care costs. FQHCs include community health centers, tribal health clinics, migrant health services, and health centers for the homeless.
Toll free: (877) 244-9612
Local: (515) 244-9610
Help with my Medicare options & issues
State Department of Insurance
Insurance Department of Nebraska - Consumer Service Division
Questions regarding —
Help with my Medicare options & issues
Medigap Policies
Toll free: (800) 234-7119
Local: (402) 471-2201
SHIP -- State Health Insurance Assistance Program
Nebraska Senior Health Insurance Information Program (SHIIP)
Questions regarding —
Help with my Medicare options & issues
Personalized health insurance counseling
Toll free: (800) 234-7119
Local: (402) 471-2841
RRB -- Railroad Retirement Board
Railroad Retirement Board
Questions regarding —
Help with my Medicare options & issues
(For Railroad Retirement beneficiaries only) - RRB benefits, lost RRB Medicare card, address change, and enrolling in Medicare.
Toll free: (877) 772-5772
TDD: (312) 751-4701
SSA -- Social Security Administration
Social Security Administration
Questions regarding —
Help with my Medicare options & issues
Changing my address, Medicare Part A or Part B, lost Medicare card, and Social Security benefits.
Toll free: (800) 772-1213
Other insurance programs
CHIP -- Insure Kids Now
Children's Health Insurance Program
Questions regarding —
Other insurance programs
Children's Health Insurance Program
Toll free: (877) 543-7669
Department of Defense
Questions regarding —
Other insurance programs
Whether I qualify for military retiree health care benefits.
Local: (703) 571-3343
Federal Black Lung Program
Questions regarding —
Other insurance programs
Finding out where my doctor should send the bills for the diagnosis and treatment of my black lung disease.
Toll free: (800) 638-7072
State Health Departments
Nebraska Department of Health and Human Services System
Questions regarding —
Other insurance programs
Health based programs and services.
Toll free: (855) 632-7633
Local: (402) 471-3121
State Medical Assistance Office
Nebraska Department of Health and Human Services System
Questions regarding —
Other insurance programs
Medicaid program
Toll free: (855) 632-7633
Local: (402) 471-3121
Office of Personnel Management
Questions regarding —
Other insurance programs
Claims and other issues for retired federal employees and their dependents/survivors.
Toll free: (888) 767-6738
Local: (202) 606-1800
TDD: (202) 606-2532
HUD -- U.S. Department of Housing
U.S. Department of Housing and Urban Development (HUD)
Questions regarding —
Other insurance programs
Information and services about homes and communities for citizens and for HUD's current and potential home buyers.
Toll free: (800) 569-4287
Local: (202) 708-1112
TDD: (202) 708-1455
