NPI Lookup
NPI Lookup from the NPI Registry — National Provider Identifier Database

Find the right agency to contact for commonly asked Medicare related questions. Results shown are organized by topic. You can always contact Medicare directly at... 1-800-MEDICARE (1-800-633-4227)

Claims & billing

Benefits Coordination & Recovery Center (BCRC)


Questions regarding — Claims & billing
Medicare Secondary Payer, and who pays first.
Toll free: (855) 798-2627 TDD: (855) 797-2627

Carrier

Blue Cross Blue Shield of Kansas
Questions regarding — Claims & billing
Part B bills and services.
Toll free: (800) 633-4227

Fiscal Intermediary

Blue Cross Blue Shield of Nebraska
Questions regarding — Claims & billing
Part A bills and services, hospital care, skilled nursing care, and fraud.
Toll free: (800) 633-4227

OIG (DHHS) -- Office of the Inspector General (Department of Health and Human Services)

Department of Health and Human Services - Office of Inspector General
Questions regarding — Claims & billing
Reporting fraud.
Toll free: (800) 447-8477 Local: (202) 619-1343

RRB Carrier - Railroad Retirement Board Carrier

Noridian
Questions regarding — Claims & billing
(For Railroad Retirement beneficiaries only) - Part B bills and services.
Toll free: (888) 355-9165 Local: (877) 288-7600

DME MAC -- Durable Medical Equipment Medicare Administrative Contractor

Noridian Administrative Services
Questions regarding — Claims & billing
Bills for durable medical equipment and a list of approved suppliers of this equipment.
Toll free: (800) 633-4227

RHHI -- Regional Home Health Intermediary

Noridian Administrative Services
Questions regarding — Claims & billing
Home health, hospice care, and fraud.
Toll free: (800) 633-4227

Complaints about my care or services

Accreditation Association for Ambulatory Health Care


Questions regarding — Complaints about my care or services
Finding out if urgent care centers and ambulatory surgical centers are accredited or not.
Local: (847) 853-6060

American Association for Accreditation of Ambulatory Surgical Facilities


Questions regarding — Complaints about my care or services
Finding out if an ambulatory surgical center is accredited or not.
Toll free: (888) 545-5222 Local: (847) 775-1970

American Board of Medical Specialties


Questions regarding — Complaints about my care or services
Finding out if a doctor is board certified.
Toll free: (866) 275-2267 Local: (312) 436-2600

American Hospital Association


Questions regarding — Complaints about my care or services
Finding a voluntary list of patients' rights in a hospital.
Toll free: (800) 424-4301 Local: (312) 422-3000

College of American Pathologists


Questions regarding — Complaints about my care or services
Finding out if the lab where your blood tests are sent is accredited or not.
Toll free: (800) 323-4040 Local: (847) 832-7000

Medicaid - Report Fraud

Department of Health and Human Services
Questions regarding — Complaints about my care or services
Report Medicaid fraud and abuse.
Toll free: (800) 727-6432 Local: (402) 471-3549

Ombudsman

Dept of Health and Human Services of Nebraska - Division of Medicaid & Long Term Care
Questions regarding — Complaints about my care or services
Obtaining information on nursing homes or resolving problems between nursing homes and residents or their families.
Toll free: (800) 942-7830 Local: (402) 471-2307

ESRD -- End-Stage Renal Disease Networks

ESRD Network #12
Questions regarding — Complaints about my care or services
Where to submit a complaint about the quality of care I received from my kidney dialysis facility.
Toll free: (800) 444-9965 Local: (816) 880-9990

QIO û Quality Improvement Organization (Quality Innovation Network)

Great Plains Quality Innovation Network
Questions regarding — Complaints about my care or services
Local and community level projects to improve patient safety, reduce harm, and improve clinical care.
Toll free: (844) 877-0464 Local: (402) 476-1399

ESRD State Survey Agency

Health and Human Services of Nebraska - Regulation and Licensure Credentialing Division
Questions regarding — Complaints about my care or services
Complaints about the quality of care in dialysis facilities.
Local: (402) 471-3651

Home Health Agency

Health and Human Services of Nebraska - Regulation and Licensure Credentialing Division
Questions regarding — Complaints about my care or services
Home Health Care which is skilled nursing care and certain other health care services that you get in your home for the treatment of an illness or injury.
Local: (402) 471-3651

Nursing Home State Survey Agency

Health and Human Services of Nebraska - Regulation and Licensure Credentialing Division
Questions regarding — Complaints about my care or services
Where to submit a complaint about the quality of life or quality of care inside a nursing home.
Local: (402) 471-3324

Joint Commission on Accreditation of Healthcare Organizations (JCAHO)


Questions regarding — Complaints about my care or services
Finding out if your health care organization is accredited or not.
Local: (630) 792-5800

QIO û Quality Improvement Organization (Beneficiary and Family Centered Care)

KePRO
Questions regarding — Complaints about my care or services
Complaints about quality of care, and filing an appeal or complaint.
Toll free: (855) 408-8557 Local: (813) 280-8256

Center for Health Dispute Resolution (CHDR)

MAXIMUS Center for Health Dispute Resolution (CHDR)
Questions regarding — Complaints about my care or services
Requesting external reviews of Medicare managed care denials.
Local: (585) 425-5210

Office for Civil Rights

Office for Civil Rights of Iowa, Kansas, Missouri, and Nebraska
Questions regarding — Complaints about my care or services
Submitting a complaint about discrimination.
Local: (816) 426-7276 TDD: (816) 426-7065

General health & health conditions

Agency for Healthcare Research and Quality (AHRQ)


Questions regarding — General health & health conditions
Ordering brochures on "Choosing a Hospital, Choosing Treatments and Choosing a Hospital."
Toll free: (800) 358-9295

American Association of Kidney Patients


Questions regarding — General health & health conditions
Educational materials for people with kidney disease.
Toll free: (800) 749-2257 Local: (813) 636-8100

American Cancer Society


Questions regarding — General health & health conditions
Finding information on cancer.
Toll free: (800) 227-2345

American Heart Association


Questions regarding — General health & health conditions
Finding information on heart disease.
Toll free: (800) 242-8721 Local: (214) 570-2000 Español: (800) 242-8721

American Kidney Fund


Questions regarding — General health & health conditions
Financial assistance and educational materials for people with kidney disease.
Toll free: (800) 638-8299 Local: (301) 881-3052 Español: (866) 300-2900

Internal Revenue Service


Questions regarding — General health & health conditions
Obtaining materials/forms for income tax filing and how Medicare Savings Accounts can affect my income taxes.
Toll free: (800) 829-1040

National Cancer Institute's Cancer Information Service


Questions regarding — General health & health conditions
Information on cancer treatments, clinical trails, alternative medicine, coping with side effects, and other cancer related information.
Toll free: (800) 422-6237

National Institute on Aging Information Center


Questions regarding — General health & health conditions
Discussing health concerns, medicines, and other issues important to older people.
Toll free: (800) 222-2225

National Kidney and Urologic Diseases Information


Questions regarding — General health & health conditions
Educational materials for people with kidney disease.
Toll free: (800) 891-5390 Local: (301) 654-4415

National Kidney Foundation, Inc.


Questions regarding — General health & health conditions
Support groups and educational materials for people with kidney disease.
Toll free: (800) 622-9010 Local: (212) 889-2210

Health care facilities & services in your area

American Self-Help Clearinghouse


Questions regarding — Health care facilities & services in your area
Finding specific health support groups in your area.
Toll free: (800) 367-6274 Local: (973) 989-1122

Eldercare Location

DC longterm care Ombudsman program
Questions regarding — Health care facilities & services in your area
Finding necessary and convenient services that serve the elderly in their community.
Toll free: (800) 677-1116 Local: (202) 434-2120

State Hospice Organization

Hospice and Palliative Care Association of Nebraska
Questions regarding — Health care facilities & services in your area
To find a hospice program in my area.
Local: (402) 477-0204

CHIP -- Children's Health Insurance Program

Nebraska Kids Connection
Questions regarding — Health care facilities & services in your area
Health insurance programs to children whose families earn too much to be eligible for Medicaid, but not enough to purchase private insurance.
Local: (402) 471-6035

Primary Care Association

Primary Care Association of Iowa and Nebraska
Questions regarding — Health care facilities & services in your area
Finding a Federally Qualified Health Center (FQHC) closest to me to help me lower my health care costs. FQHCs include community health centers, tribal health clinics, migrant health services, and health centers for the homeless.
Toll free: (877) 244-9612 Local: (515) 244-9610

Help with my Medicare options & issues

CMS RO - Centers for Medicare & Medicaid Services Regional Office

CMS, Kansas City Regional Office
Questions regarding — Help with my Medicare options & issues
Information on local seminars and health fairs on Medicare health plan choices, or to report a complaint directly to CMS.
Local: (816) 426-5233

State Department of Insurance

Insurance Department of Nebraska - Consumer Service Division
Questions regarding — Help with my Medicare options & issues
Medigap Policies
Toll free: (800) 234-7119 Local: (402) 471-2201

SHIP -- State Health Insurance Assistance Program

Nebraska Senior Health Insurance Information Program (SHIIP)
Questions regarding — Help with my Medicare options & issues
Personalized health insurance counseling
Toll free: (800) 234-7119 Local: (402) 471-2841

RRB -- Railroad Retirement Board

Railroad Retirement Board
Questions regarding — Help with my Medicare options & issues
(For Railroad Retirement beneficiaries only) - RRB benefits, lost RRB Medicare card, address change, and enrolling in Medicare.
Toll free: (877) 772-5772 TDD: (312) 751-4701

SSA -- Social Security Administration

Social Security Administration
Questions regarding — Help with my Medicare options & issues
Changing my address, Medicare Part A or Part B, lost Medicare card, and Social Security benefits.
Toll free: (800) 772-1213

Other insurance programs

CHIP -- Insure Kids Now

Children's Health Insurance Program
Questions regarding — Other insurance programs
Children's Health Insurance Program
Toll free: (877) 543-7669

Department of Defense


Questions regarding — Other insurance programs
Whether I qualify for military retiree health care benefits.
Local: (703) 571-3343

Department of Veterans Affairs


Questions regarding — Other insurance programs
VA medical benefits.
Toll free: (800) 827-1000

Federal Black Lung Program


Questions regarding — Other insurance programs
Finding out where my doctor should send the bills for the diagnosis and treatment of my black lung disease.
Toll free: (800) 638-7072

State Health Departments

Nebraska Department of Health and Human Services System
Questions regarding — Other insurance programs
Health based programs and services.
Toll free: (855) 632-7633 Local: (402) 471-3121

State Medical Assistance Office

Nebraska Department of Health and Human Services System
Questions regarding — Other insurance programs
Medicaid program
Toll free: (855) 632-7633 Local: (402) 471-3121

Office of Personnel Management


Questions regarding — Other insurance programs
Claims and other issues for retired federal employees and their dependents/survivors.
Toll free: (888) 767-6738 Local: (202) 606-1800 TDD: (202) 606-2532

HUD -- U.S. Department of Housing

U.S. Department of Housing and Urban Development (HUD)
Questions regarding — Other insurance programs
Information and services about homes and communities for citizens and for HUD's current and potential home buyers.
Toll free: (800) 569-4287 Local: (202) 708-1112 TDD: (202) 708-1455
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